On 12 April 2022, ASIC announced that it is taking legal action against Rent4Keeps and Layaway Depot in distinct proceedings for apparent breaches of numerous consumer protections under the Credit Act. As per ASIC, both these companies operate a business model that aims to avoid consumer protections for economically weak customers, comprising the annual cost rate cap under the Credit Act.
ASIC kept an eye on these companies and observed the conduct of offering financial products to vulnerable consumers. ASIC found that customers have paid more than the market price for consumer goods like mobile phones and white goods in both cases.
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